About Customer
Agorae, developed by Anandpushp Technologies Pvt Ltd, is a comprehensive IMS and mobile app designed to streamline administrative, academic, and communication workflows in schools, colleges, and coaching centers. It connects administrators, teachers, students, and parents on a unified platform, enabling real-time communication, attendance tracking, timetable management, and progress monitoring.
Customer Challenges
Agorae faced several operational and technical hurdles that limited its effectiveness:
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Performance Bottlenecks- 
During exam periods, assignment deadlines, and peak usage, the platform experienced slow response times, delayed notifications, and occasional timeouts. 
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These issues impacted student engagement and disrupted teacher workflows. 
 
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Limited Scalability- 
The system could not automatically scale during high traffic, leading to inconsistent performance. 
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Users experienced poor platform responsiveness during peak periods. 
 
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Data Management & Security Concerns- 
Student, teacher, and administrative data were dispersed across multiple systems with limited access controls. 
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Lack of proper encryption, auditing, and unified IAM policies raised concerns about data integrity, privacy, and compliance. 
 
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High Administrative Overhead- 
Manual processes for timetable management, attendance tracking, assignment distribution, and communication increased workloads for administrators and teachers. 
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This reduced operational efficiency across the platform. 
 
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Limited Monitoring & Insights- 
Absence of centralized monitoring or analytics made it difficult to proactively detect issues, track usage patterns, or evaluate academic progress. 
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Most problems were identified reactively, often after complaints from users. 
 
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User Engagement Challenges- 
Students, teachers, and parents experienced fragmented workflows due to inconsistent notifications and delayed updates. 
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Lack of real-time collaboration features hindered effective communication and engagement. 
 
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Our Solution Approach
Workmates implemented a robust AWS-based infrastructure to address Agorae’s operational and technical challenges, focusing on high availability, scalability, security, and operational efficiency.
1. Cloud Architecture & Traffic Management
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Public Subnets: Hosted PROD ALB, UAT ALB, NAT Gateway, and SSL VPN for secure internet-facing access. 
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Private Subnets: Contain core application servers (Prod Web, Agorae Service, Preprod, PROD-2, Agorae Windows, Stage Web) and databases (RDS instances, Prod Mongo) for security and isolation. 
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Route 53 & Internet Gateway: Ensure global DNS resolution and reliable internet access for end-users. 
2. Database & Storage
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Amazon RDS: Managed relational database services with automated backups, snapshots, and high availability. 
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Prod-Mongo: NoSQL database supporting high-speed application operations. 
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S3 Endpoint & Backups: Centralized file storage and automated backups for data durability and recovery. 
3. Secure Networking & Access Control
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SSL VPN: Secure access for admin users and developers. 
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VPC with Subnets, Security Groups, and NACLs: Enforces least-privilege access. 
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IAM Roles: Govern resource access and activity logging for compliance. 
4. Application Layer & Load Balancing
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ALBs (PROD & UAT): Distribute incoming traffic efficiently across multiple application instances, ensuring zero downtime and better performance. 
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Separate Environments (PROD, UAT, Stage, Preprod): Enable safe testing, validation, and deployment of updates. 
5. Automation & Operational Efficiency
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EC2 Management: Core services managed via AWS Systems Manager for patching, maintenance, and configuration management. 
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Monitoring: CloudWatch and CloudTrail track performance metrics, logs, and security events. 
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Event Notifications: SNS provides real-time alerts for operational anomalies. 
6. Security & Compliance
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Network Isolation & Access Controls: SSL VPN, security groups, and IAM roles secure data and application access. 
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Encryption: Data encrypted at rest (RDS, S3) and in transit (HTTPS) ensures privacy and regulatory compliance. 
Results and Benefits
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Maximized Uptime & Availability: Migrated to AWS high-availability infrastructure with Multi-AZ deployments and load balancers, minimizing downtime and ensuring uninterrupted access. 
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Accelerated Feature Deployment (30–40% Faster): CI/CD pipelines and automated testing reduced release cycles, enabling faster delivery without impacting production. 
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Flexible & Scalable Microservices: Service-level scaling and isolation improved performance, fault tolerance, and resource efficiency under variable workloads. 
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Robust Disaster Recovery: Regular DR drills with defined RTO/RPO improved preparedness, ensuring rapid recovery and business continuity. 
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Optimized Development & Testing: Containerized environments replaced standalone EC2 setups, improving consistency, reproducibility, and cost-effectiveness. 
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Centralized Monitoring & Alerts: CloudWatch dashboards and SNS notifications provided real-time visibility, reducing MTTR and supporting proactive issue resolution. 
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Improved Security & Compliance: IAM roles, security groups, SSL VPNs, and network segmentation safeguarded sensitive data and ensured regulatory compliance. 
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Cost Efficiency: Optimized EC2 utilization, centralized S3 storage, and auto-scaling reduced operational costs while maintaining performance. 
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Enhanced User Experience & Engagement: Faster load times, reliable notifications, and stable performance boosted adoption and collaboration among students, teachers, and parents. 
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Operational Excellence: Automated patching, backup workflows, and environment segregation freed teams to focus on innovation and value-added tasks. 
Security Considerations
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IAM Role-Based Access: Enforced least-privilege access across all services using fine-grained IAM policies. 
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VPN-Bound Remote Access: Admins and developers access resources only via SSL VPN; RDP/SSH ports are restricted to VPN subnets. 
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Network Segmentation: Public-facing components are isolated from backend services using ALBs and Security Groups. 
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Encrypted Communication & Data: All data is encrypted at rest (AWS KMS) and in transit (TLS/SSL). 
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API Logging & Activity Auditing: CloudTrail and AWS Config track all access and infrastructure changes for full visibility and audit compliance. 
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Secure CI/CD Pipeline: Credentials are stored securely in AWS Secrets Manager, and artifact integrity is ensured throughout pipeline execution. 
AWS Services used:
AWS EC2, ALB, S3, CloudFormation, CloudWatch, AWS Systems Manage, Media Convert, media Live, Lambda, EC2 Lifecycle manager, VPC Endpoint, CloudTrail, IAM Role, AWS Config, Route 53
Solution Architecture

